I was in a restaurant. It was a non-chain diner type place. I ordered my meal and asked for a glass of iced tea. The waitress did not ask me any questions about my order.
When my drink arrived, I found out my iced tea was heavily sweetened. I generally don't like sweet tea. When the waitress walked by, I asked her if they had unsweetened tea and she said they did. I asked her is I could have an unsweetened tea instead of sweet tea.
I had only taken one taste of the tea. She took the sweet tea away and brought me an unsweetened tea. The rest of the meal was fine.
Then she brought me my check and I saw that she had charged me for two drinks; the sweet tea and the unsweetened tea.
I didn't think this was right. This was not a region where sweet iced tea is the default drink. The restaurant served both sweet tea and unsweetened tea. I feel the waitress should have asked me at the time I ordered if it was an issue. And I feel that when I sent the first tea back undrank, I shouldn't have been charged for it.
I didn't argue the point. But I'll admit I took the cost of the second tea and subtracted it from the tip I left.
So who was at fault? Me, for not being clear enough about my order? The waitress, for not asking? Nobody, and it was just one of those things?
Should I have been charged for the replacement tea? Should I have argued the point? Or was reducing the tip the appropriate response?
When my drink arrived, I found out my iced tea was heavily sweetened. I generally don't like sweet tea. When the waitress walked by, I asked her if they had unsweetened tea and she said they did. I asked her is I could have an unsweetened tea instead of sweet tea.
I had only taken one taste of the tea. She took the sweet tea away and brought me an unsweetened tea. The rest of the meal was fine.
Then she brought me my check and I saw that she had charged me for two drinks; the sweet tea and the unsweetened tea.
I didn't think this was right. This was not a region where sweet iced tea is the default drink. The restaurant served both sweet tea and unsweetened tea. I feel the waitress should have asked me at the time I ordered if it was an issue. And I feel that when I sent the first tea back undrank, I shouldn't have been charged for it.
I didn't argue the point. But I'll admit I took the cost of the second tea and subtracted it from the tip I left.
So who was at fault? Me, for not being clear enough about my order? The waitress, for not asking? Nobody, and it was just one of those things?
Should I have been charged for the replacement tea? Should I have argued the point? Or was reducing the tip the appropriate response?
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