I am officially not a fan of Ford Motor company anymore. They are spineless, cheap, and don't care about us as a consumer. Just wanted to let every single Ford owner on the site to know that. Here's why:
January 3, 2011 - Took my '07 Fusion into the dealer because the turbo wasn't spooling. They pulled the turbo and "cleaned" it according to Ford service directives. The tech at the dealership said it needed to be replaced, but Ford said to try and clean it first.
January 10, 2011 - Got the X back from the dealer, drove it to the house, as I pulled into my neighborhood I noticed the turbo was doing the same thing and not spooling. Called the dealer the next morning and made them aware of the problem, they said they couldn't take it until Friday the 14th.
January 14, 2011 - Took the X into the dealer, bot the phone call stating the turbo needed to be replaced, and "oh by the way it's not covered under warranty since it expired yesterday on Thursday the 13th..."
What the hell? Spend the last three weeks haggling with Ford "customer care" said they couldn't do anything and basically I'm out $2400 because they are sorry a$$ m.f.ers!!
All kinds of B.S. from the dealer, not our fault, bla, bla, bla...Heed this warning, if you have turbo troubles with any Ford vehicle, cleaning it does nothing, and Ford knows this. Watch your A$$es because Ford will screw you if they can.
January 3, 2011 - Took my '07 Fusion into the dealer because the turbo wasn't spooling. They pulled the turbo and "cleaned" it according to Ford service directives. The tech at the dealership said it needed to be replaced, but Ford said to try and clean it first.
January 10, 2011 - Got the X back from the dealer, drove it to the house, as I pulled into my neighborhood I noticed the turbo was doing the same thing and not spooling. Called the dealer the next morning and made them aware of the problem, they said they couldn't take it until Friday the 14th.
January 14, 2011 - Took the X into the dealer, bot the phone call stating the turbo needed to be replaced, and "oh by the way it's not covered under warranty since it expired yesterday on Thursday the 13th..."
What the hell? Spend the last three weeks haggling with Ford "customer care" said they couldn't do anything and basically I'm out $2400 because they are sorry a$$ m.f.ers!!
All kinds of B.S. from the dealer, not our fault, bla, bla, bla...Heed this warning, if you have turbo troubles with any Ford vehicle, cleaning it does nothing, and Ford knows this. Watch your A$$es because Ford will screw you if they can.
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