Chris
Chamber Admin.
Join date : 2010-01-30
Location : Oak Park, Michigan
Posts : 23201
Rep : 330
 | | Subject: Customer service Mon May 09, 2011 7:39 am | |
| When something goes wrong with one of your items/services, are you quick to call customer service, or do you try to avoid it dealing service reps? | |
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Nystyle709
...is a 20G Chamber DIETY.
Join date : 2010-03-16
Location : New York
Posts : 27030
Rep : 339
| | Subject: Re: Customer service Mon May 09, 2011 9:40 am | |
| I'll call 'em up in a heartbeat. | |
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Friendly Veteran
…is a Newbie.
Join date : 2011-04-25
Location : El Paso, TX
Posts : 96
Rep : 10
| | Subject: Re: Customer service Mon May 09, 2011 12:38 pm | |
| In general I do bring it to the attention to the individual first. Depending on the reaction I may contact customer service or the manager. However, I also do take the time to do the same when the service is good. I believe that you address the good and the bad.
You have a great day.
Friendly Veteran | |
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Tony Marino
…is a Global Moderator.
Join date : 2010-01-31
Location : New York
Posts : 26786
Rep : 607
| | Subject: Re: Customer service Mon May 09, 2011 12:58 pm | |
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Alan Smithee
...is a 20G Chamber DIETY.
Join date : 2010-09-03
Location : 40º44’18.33”N 73º58’31.82”W
Posts : 25792
Rep : 381
| | Subject: Re: Customer service Mon May 09, 2011 1:27 pm | |
| Yes I do. I get a kick out of calling India. | |
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Tony Marino
…is a Global Moderator.
Join date : 2010-01-31
Location : New York
Posts : 26786
Rep : 607
| | Subject: Re: Customer service Mon May 09, 2011 2:51 pm | |
| - alan smithee wrote:
- Yes I do. I get a kick out of calling India.
Really, we are going to have to purchase Rosetta Stone and learn the language just so we can talk to a tech advisor! | |
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Marc™
…is a Chamber DEITY.
Join date : 2010-01-30
Location : Michigan
Posts : 12006
Rep : 212
| | Subject: Re: Customer service Mon May 09, 2011 5:10 pm | |
| If something goes wrong with their product and there's a number to call, I will definitely do it. | |
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