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4 posters

    It pays to be nice to people on the phone

    RedBedroom
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    • Post n°1

    It pays to be nice to people on the phone Empty It pays to be nice to people on the phone

    Post by RedBedroom Fri Dec 07, 2012 9:06 pm

    Long story short, I had a bunch of b.s. with the Shedd Aquarium in Chicago today on the phone. I wanted to find out if I could go there and buy a gift certificate for a beluga whale interactive experience for my stepdaughter. Since I am going to be in Chicago tomorrow, I just wanted to be able to go there and buy it in person. I was told they only mail them. So, the lady figured out a way for me to do it, and I can't believe they don't have a protocol in place to do it in person. So after it was all figured out she called me back to say my card didn't go through.

    Don't you love that sinking feeling when being told the card doesn't work when you know it should? Turns out she was entering the wrong expiration date.

    I could tell she was so flustered by the whole thing and really feeling bad. So, I told her, "Thank you so much for your time today. You have been a doll to work with."

    A bit later, I got an email saying she found a way to get $75 off the price!! I looked high and low for a discount prior to calling today with zero luck. I was so happy she did such a nice thing!
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    Shale
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    • Post n°2

    It pays to be nice to people on the phone Empty Re: It pays to be nice to people on the phone

    Post by Shale Fri Dec 07, 2012 9:20 pm

    She found a way to transfer an extra $75 from the account of that asswipe that yelled at her on the fone today. big grin
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    RedBedroom
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    …is a Chamber DEITY.
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    • Post n°3

    It pays to be nice to people on the phone Empty Re: It pays to be nice to people on the phone

    Post by RedBedroom Fri Dec 07, 2012 9:31 pm

    Shale wrote:She found a way to transfer an extra $75 from the account of that asswipe that yelled at her on the fone today. big grin


    LOL!
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    Alan Smithee
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    • Post n°4

    It pays to be nice to people on the phone Empty Re: It pays to be nice to people on the phone

    Post by Alan Smithee Sat Dec 08, 2012 12:33 pm

    Red, I'm delighted you had some good karma come your way!
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    Cheaps
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    • Post n°5

    It pays to be nice to people on the phone Empty Re: It pays to be nice to people on the phone

    Post by Cheaps Sat Dec 08, 2012 5:47 pm

    Nice It pays to be nice to people on the phone Thumbup1
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    • Post n°6

    It pays to be nice to people on the phone Empty Re: It pays to be nice to people on the phone

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