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    Do you complain about bad service more than you praise good service?

    Tony Marino
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    Do you complain about bad service more than you praise good service? Empty Do you complain about bad service more than you praise good service?

    Post by Tony Marino Thu Oct 27, 2011 11:36 am

    I've noticed that most people have no problem writing in to complain about particularly bad service, but do you write in to praise people for particularly good service too?
    Shale
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    Post by Shale Thu Oct 27, 2011 11:44 am

    I have made it a point to let ppl know when I got good service.

    Especially my surprise visit from the home health nurse with my broken leg. I was home, post-op while hurricane Wilma tore up S. FL. Trees were down, roads were blocked and there was no electricity, but I had a knock on the door. The nurse was there to assess & dress the surgery site. I was totally surprised that he would show up first day after the storm. I let the company know I appreciated his commitment.
    Cheaps
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    Post by Cheaps Thu Oct 27, 2011 12:26 pm

    50/50

    I complain only if service was incredibly bad.

    I compliment when service is exceptional.
    Nystyle709
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    Post by Nystyle709 Thu Oct 27, 2011 12:32 pm

    cheaps wrote:50/50

    I complain only if service was incredibly bad.

    I compliment when service is exceptional.
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    Alan Smithee
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    Post by Alan Smithee Thu Oct 27, 2011 2:04 pm

    I compliment more than I complain.

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