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When something goes wrong with one of your items/services, are you quick to call customer service, or do you try to avoid it dealing service reps?
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Nystyle709
Chris
6 posters
Customer service
Chris- Chamber Admin.
Join date : 2010-01-30
Location : Oak Park, Michigan
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Nystyle709- ...is a 20G Chamber DIETY.
Join date : 2010-03-16
Location : New York
Posts : 27030
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I'll call 'em up in a heartbeat.
Friendly Veteran- …is a Newbie.
Join date : 2011-04-25
Location : El Paso, TX
Posts : 96
Rep : 10
In general I do bring it to the attention to the individual first. Depending on the reaction I may contact customer service or the manager. However, I also do take the time to do the same when the service is good. I believe that you address the good and the bad.
You have a great day.
Friendly Veteran
You have a great day.
Friendly Veteran
Tony Marino- …is a Global Moderator.
Join date : 2010-01-31
Location : New York
Posts : 26786
Rep : 607
I call them right away.
Alan Smithee- ...is a 20G Chamber DIETY.
Join date : 2010-09-03
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Posts : 25792
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Yes I do. I get a kick out of calling India.
Tony Marino- …is a Global Moderator.
Join date : 2010-01-31
Location : New York
Posts : 26786
Rep : 607
alan smithee wrote:Yes I do. I get a kick out of calling India.
Really, we are going to have to purchase Rosetta Stone and learn the language just so we can talk to a tech advisor!
Marc™- …is a Chamber DEITY.
Join date : 2010-01-30
Location : Michigan
Posts : 12006
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If something goes wrong with their product and there's a number to call, I will definitely do it.
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